How we use your information

Privacy & Consent

At Brene Hotel, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in line with UK GDPR.

Who We Are

Brene Hotel is the data controller responsible for your personal data collected through this website.

What Information We Collect

We may collect and process the following information:

• Personal details submitted via contact forms, such as your name, email address and any information included in your message

• Information you provide when submitting a review

• Technical data such as IP address, browser type and usage data (collected via standard website functionality)

How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries submitted via our contact forms

• To manage and display customer reviews where consent has been given

• To maintain and improve our website and services

The lawful basis for processing this data is your consent and our legitimate interest in responding to enquiries and operating our website.

Data Sharing

We do not sell or distribute your personal data to third parties. However, some data may be processed by trusted third-party services used on this website, including:

• Embedded Google Maps, which may collect usage data in accordance with Google’s Privacy Policy

• A third-party booking system embedded via iframe, which operates under its own privacy policy and data handling practices

We recommend reviewing these third-party policies before submitting personal data through their services.

Data Storage and Security

Your data is stored securely and access is restricted to Brene Hotel owners and the website administrator. We take appropriate technical and organisational measures to protect your data.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to comply with legal obligations. When data is no longer required, it is securely deleted.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Reviews and Marketing

If you submit a review, you consent to it being published on our website and used in marketing materials relating to Brene Hotel. You may request removal at any time.

Contact Us

If you have any questions about this policy or how your data is handled, please contact us via the website.